Hire, train, and supervise on-site personnel or subcontractors
Establish and maintain a resale/rental screening system
Respond promptly to all requests for service or emergencies
Maintain 24-hour emergency service, 365 days a year
Provide professional consultations to the Board
Assist the Board in the resolution of member disputes
Complete and process resale certificates and provide assistance to owners and real estate agents working to sell homes within the association
Provide annual meeting assistance including setup, proper mailing of meeting notices and announcements, and help in securing a quorum
Coordinate meeting agenda compilation and distribution
Review property conditions and enforce governing documents
Negotiate and solicit service contracts
Accounting and Financial Services
At Banyan, we are committed to the financial strength and stability of every community we manage. We provide our clients with flexible financial and management reporting. We use industry leading technology and software, including YARDI VOYAGER, so that we can execute accounting services at an exceptional level. Strong fiscal management that begins with a detailed budget to insure the most economic benefit for the association and provides for accurate monthly statements, timely accounts payable and effective collection of dues. Our financial reporting package generally includes the following reports which can be customized to meet any special needs
Our financial reporting package generally includes the following reports which can be customized to meet any special needs
Executive Summary Income Statements General Ledger Budget Variance Summary Balance Sheet Accounts Payable Check Disbursement Maintenance Summary Operational Analysis
MAINTENANCE Experienced maintenance staff insures that upkeep is kept to the highest level. Maintenance programs that enhance the value, physical appearance and condition of the community’s assets while being responsive to specific work requests.
ADMINISTRATIVE Our services go beyond the normal scope of administrative and record keeping.
Attend regular and special Board meetings
Monthly communication on the status of operations
Review short term and long term operations
Advise on capital needs programs
Counsel on insurance claims
New Project design review
Assist in setting Policies and Procedures
Regulatory compliance and monitoring
COMMUNICATION Banyan provides Communication tools including a Community Web site that connect members to upcoming community activities, community guidelines, financial operations, and the essential components and importance of rules enforcement.
PURCHASING Banyan has established relationships with quality vendors and negotiates discounts and group purchasing savings.
“We are passionate about our communities” "It is our culture that sets us apart”
Relationships - Our associates strive to foster trust while building strong relationships with owners and their families. Banyan’s staff represents the heart and soul of what we have to offer and are prepared to serve our communities 24/7.
Branding- Every time we interact with the public we have an opportunity to reinforce our image and brand. Banyan's strength is in highlighting the unique value of a community that separates it from the competition. We address the complete service experience from online communication, to personal conversations with our clients and customers. Each step of the way is an opportunity to reinforce our message. Our reputation is built on how we serve our association members.
Identifying Market Niche - We do a thorough market investigation to identify strengths and weaknesses, unmet demand, and market gaps. We strategically position the community to take advantage of niche opportunities.
We take pride in our long-term relationships with regulatory leadership and our excellent track record of obtaining abbreviated surveys and deficiency-free reports. We believe that we can always find common ground, re-define the process to reach mutually desired outcomes, and promote respect and trust.